Privacy policy

Last updated: August 28, 2026

Asian Larder operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Asian Larder is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use or make a purchase or other transaction using the Services or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use and disclosure of your information as described in this Privacy Policy.

PERSONAL INFORMATION WE COLLECT OR PROCESS
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or has been de-identified so that it cannot identify or reasonably be linked to you.

Depending on how you interact with the Services, where you live and as permitted or required by applicable law, we may collect or process the following categories of personal information:

• Contact details, including your name, address, billing address, shipping address, phone number and email address.
• Financial information, including credit or debit card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
• Account information, including your username, password, security questions, preferences and settings.
• Transaction information, including the items you view, place in your cart, add to a wishlist, purchase, return, exchange or cancel, and your past transactions.
• Communications with us, including information you provide when contacting customer support.
• Device information, including information about your device, browser, network connection, IP address and other unique identifiers.
• Usage information, including information about how and when you interact with or navigate the Services.

PERSONAL INFORMATION SOURCES
We may collect personal information from the following sources:

• Directly from you, including when you create an account, visit or use the Services, communicate with us or otherwise provide us with your personal information.
• Automatically through the Services, including from your device when you use our products or services or visit our website, and through cookies and similar technologies.
• From our service providers, including providers that enable technology or process personal information on our behalf.
• From our partners or other third parties.

HOW WE USE YOUR PERSONAL INFORMATION
Depending on how you interact with us or which Services you use, we may use personal information for the following purposes:

• Provide, tailor and improve the Services. We use your personal information to provide the Services, perform our contract with you, process payments, fulfil orders, remember preferences, send account notifications, process purchases and returns, manage accounts, arrange shipping, facilitate returns and exchanges, enable reviews and improve your shopping experience.
• Marketing and advertising. We may use personal information for marketing and promotional purposes, such as sending promotional communications and showing relevant advertisements, where permitted by law.
• Security and fraud prevention. We use personal information to authenticate accounts, provide a secure shopping experience, detect and investigate possible fraudulent, illegal, unsafe or malicious activity, and protect the Services and our users.
• Communicating with you. We use personal information to provide customer support, respond to enquiries and maintain our business relationship with you.
• Legal reasons. We may use personal information to comply with applicable law, respond to valid legal processes and enforce or investigate potential violations of our terms or policies.

HOW WE DISCLOSE PERSONAL INFORMATION
In certain circumstances, we may disclose personal information to third parties for legitimate purposes, subject to this Privacy Policy. This may include:

• Shopify, vendors and service providers who perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfilment and shipping.
• Business and marketing partners where necessary to provide marketing services and advertising, subject to applicable law.
• Third parties where you direct, request or consent to the disclosure, such as delivery providers or social media integrations.
• Our affiliates or companies within our corporate group, if applicable.
• Parties involved in a business transaction such as a merger, restructuring or insolvency, or where disclosure is required by law or necessary to protect our rights or the rights of others.

RELATIONSHIP WITH SHOPIFY
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.

Information you submit through the Services may be transmitted to and processed by Shopify and other third parties, including in countries outside the country where you live, where necessary to provide the Services.

To learn more about how Shopify uses personal information, please see the Shopify Consumer Privacy Policy. Depending on where you live, you may also be able to exercise certain rights through the Shopify Privacy Portal.

THIRD-PARTY WEBSITES AND LINKS
The Services may provide links to websites or online platforms operated by third parties.

If you follow links to websites not controlled by us, you should review their own privacy and security policies and terms. We are not responsible for the privacy, security, accuracy or content of independent third-party websites.

CHILDREN'S DATA
The Services are not intended to be used by children, and we do not knowingly collect personal information about children under the age of majority in their jurisdiction.

If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the details below to request that it be deleted where appropriate.

SECURITY AND RETENTION OF YOUR INFORMATION
No security measures are perfect or completely impenetrable, and we cannot guarantee absolute security.

Please avoid sending sensitive or confidential information through unsecured communication channels.

How long we retain personal information depends on factors such as whether it is needed to maintain your account, provide Services, comply with legal obligations, resolve disputes or enforce contracts and policies.

YOUR RIGHTS AND CHOICES
Depending on where you live, you may have some or all of the following rights in relation to your personal information. These rights are not absolute and may apply only in certain circumstances.

• Right to Access / Know. You may have the right to request access to personal information we hold about you.
• Right to Delete. You may have the right to request deletion of personal information we maintain about you.
• Right to Correct. You may have the right to request correction of inaccurate personal information.
• Right of Portability. You may have the right to receive a copy of personal information we hold about you and, in certain circumstances, request that it be transferred to another party.
• Managing Communication Preferences. You may unsubscribe from promotional emails at any time using the unsubscribe option in our emails. We may still send non-promotional communications relating to your account or orders.

UK AND EEA RIGHTS
If you reside in the United Kingdom or European Economic Area, and subject to applicable exceptions and limitations, you may also have the following rights:

• Objection to Processing and Restriction of Processing. You may have the right to object to or request restriction of certain processing activities.
• Withdrawal of Consent. Where we rely on consent to process personal information, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing carried out before consent was withdrawn.

You may exercise these rights by contacting us using the details below. To learn more about Shopify's processing of personal information, you can visit Shopify's Privacy Portal.

We will not discriminate against you for exercising your rights. We may need to verify your identity before processing certain requests and will respond within the timeframe required by applicable law.

COMPLAINTS
If you have a complaint about how we process your personal information, please contact us using the details below.

If you are not satisfied with our response, you may have the right to lodge a complaint with the relevant data protection authority.

INTERNATIONAL TRANSFERS
We may transfer, store and process personal information outside the country where you live.

Where personal information is transferred outside the United Kingdom or European Economic Area, we will rely on recognised transfer mechanisms or other lawful safeguards where required.

CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal or regulatory reasons.

When we make changes, we will publish the revised Privacy Policy on this website and update the "Last updated" date where appropriate.

CONTACT
If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your data protection rights, please contact us at support@asianlarder.co.uk or by post at:

Asian Larder
Trading name of Kian Trading Ltd
Room 25, The Shaftesbury Centre
Percy Street
Swindon
SN2 2AZ
United Kingdom

Telephone: +44 7393 949594
Company Number: 17240819

For the purposes of applicable data protection laws, Kian Trading Ltd is the data controller of your personal information.